Policy
Terms of Service
The service terms for using Illume websites, proposals, CMS-backed pages, admin features, and digital product engagements.
Scope
These terms apply to the Illume website, public CMS content, admin dashboard access, contact forms, and any product or service engagement unless a separate signed agreement applies.
By using the website or requesting services, you agree to use the site lawfully and provide accurate information in forms and admin workflows.
Services and proposals
Service descriptions, pricing examples, product templates, and timelines are indicative unless confirmed in a written proposal or statement of work.
Illume may refuse work that is unlawful, unsafe, abusive, deceptive, or outside the agreed technical and commercial scope.
Acceptable use
Users must not upload unlawful, infringing, malicious, deceptive, abusive, privacy-invasive, or harmful content through forms, CMS media, APIs, admin tools, or hosted product surfaces.
Users must not attempt unauthorized access, credential sharing, malware activity, spam, abusive scraping, or conduct that disrupts website, API, admin, or hosting availability.
Intellectual property
Illume retains ownership of its pre-existing tools, templates, code patterns, design systems, and know-how. Client-specific deliverables are assigned or licensed as described in the relevant statement of work.
Clients are responsible for ensuring they have rights to content, images, data, brand assets, and third-party materials supplied to Illume.